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Building a Work Back Schedule

Besides having a budget (which is covered later), one of the most foundational tools you’re going to use is a work-back calendar. Work-back calendars are simple and we’re providing you an example one to the right and a blank worksheet to the bottom. Use this template to help you build your event calendar. You can either build this calendar based on event dates or desired days to ...

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Interviewing Potential Team Members

Things to consider Where is the best place to host your interview? If you have to make it over the phone, how can you get a good feel for the person? If in person, how many people will need to sit in the interview? If a big group, try to minimize the intimidation factor Set the applicant at ease - start with some small talk - it helps both parties ...

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NEW - Master Application

We are excited to have released a new feature on ServiceReef - the Master Application. This is a great way to allow for your trip participants to apply only once to serve with your organization, if you would so choose. Additionally, it makes supporting your applications easier in the future. We thought the best way to unpack this would be to answer some general questions for how this wor...

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Admins Posting Stories

Ever need to post a story for an event (as an admin)? Many of our organizations will collect stories during debriefs or through other means but they still want these stories posted to the event page. ServiceReef has added the ability to allow the event admin to load these stories even if they are not an event participant. How can an event admin load a story? The event admin must sig...

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Tips for Holiday Marketing

Thanksgiving and Christmas are around the corner and for many organizations this is the season for making huge asks and requests for involvement. Everyone is busy during this time of the year - don’t forget that. Yes, this is when many people will dive into end of year giving but there’s still a need to honor and respect our constituents. Here are just a few ideas for ways to eng...

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Organization Email Sender

We are excited to announce the release of an organization wide email sender. To date there has only been the option for an email sender (feature) at the opportunity level. Now you can email your entire audience of those who have participated in an opportunity, given to participants, or participated in a small group. Here are the features: Audience - Select the audience for your ema...

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New Application Fee Flow

From this point forward, ServiceReef will no longer authorize the full application fee on the credit card when the trip participant first applies. Instead, only $1 will be authorized at the time of application. If the participant is accepted on the trip, the admin will still get the pop-up allowing the admin to charge the full application fee or skip the application fee (e.g. for trip leaders, ...

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EFFECTIVE - Four Tips for Effective Short Term Trip Team Leader Success

The Right Person It really does start with the right person and this is often best known by watching people as they experience serving opportunities and how they handle smaller responsibilities. You are looking for a person with the right character, the right temperament, the right social skills, and the right administrative skills. Know what you are looking for and keep lists of potential...

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Small Groups – PUBLIC PAGE Introduction

Let’s take a quick look at our public page to acquaint ourselves with what the group user experience is going to be. Here’s what you will see: Group Header Group Name Edit button for group leaders (quick access to management portal) Group Description Group Leader Email link for group leader Group image (personalizing the group) General Information...

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Groups Search Page

Welcome to the small groups search page. Our goal here was simple… to help people quickly find their way to the group that meets their interests OR to help them start a group of their own. Geography is important and it’s good to see what’s near or what’s not close to us. Our first impression we desire to give people is to view where the current groups are and be a...

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