Comparing ServiceReef to

Managed Missions and Go Method

Understanding the difference in various technology solutions is a difficult process.  We are often asked how ServiceReef compares to Managed Missions or Go Method (formerly Focus Missions).  We've created this page to help answer that question.  

This resource is designed to help give you a clear picture of our approach to setting you up for success and how we differ from other technology solutions so that you can make an educated and great decision for your church/organization.

1. Donations

Donations are at the heart of managing any short term trip and essential to the success of equipping a team.  All of the mission trip platforms allow for online donation management along with some sort of tool for manually adding donations.  A few of the tools you will find in ServiceReef are:

Exclusive ServiceReef Features

• Bulk upload manual payments
• Donor notifications for new trip stories
• Admin permissions to view donations with or without donor name
• No additional delays in processing payments

Common Features of Most Platforms

• Online donations via Stripe or PushPay
• Individual personal donation pages & progress overviews
• Weekly donation reports for participants and team leaders
• *Option to absorb processing fee or pass along to donors
• End of year donor receipts
• Manually add check, cash, or credit card payments
• Anonymous donations
• Toggle fundraising progress bar visibility

2. Applications

Many of our clients have very large applications, some nearly 100 questions in length.  You need a tool that allows you the ability to create your own application just as you need it to function while also making it simple on your applicants.  We have taken the approach of giving you two separate applications (a master application and a trip application) that present a single experience for your applicants.

Exclusive ServiceReef Features

• Master & Trip applications
• Master application templates
• Application question templates
• Passport information question block

Common Features of Most Platforms

• Custom application builder
• Application fee
• Application alerts
• Export application questions
• Admin access to application data
• Family/household application management

3. Marketing & Event Pages

It’s important that your trip page looks elegant for those looking to serve with you.  Our team works to continually design and tweak the event page to have a fresh and modern approach while elegantly guiding your participants to the information they need.  We recognize that this page is part of your marketing and represents your brand.  That’s important to us and we want to make sure all of this makes you look great!  Your event page includes items such as:

Exclusive ServiceReef Features

• Customize text for social sharing
• Embed trip list
• Embed trip map
• Locked access pages for secure events
• Participant only access to preparation resources

Common Features of Most Platforms

• Elegant photo display
• Easy guidance to application button
• Trip description field
• Privacy settings for events (for secure locations)
• Clone trips
• Postpone trips
• Social share
• Add photos and video

4. Participant Management

Participant management is at the heart of managing any short term team.  This is where you need to quickly access the data and progress for each team member.  We believe this data should be easy to access and easy to understand.  This is why we’ve spent so much time designing the personal dashboards (intuitively know if you are a trip participant, team leader, or master admin) and the event dashboard.  These features are all designed to help you quickly access the information that’s most important to you.  Here are a few participant management features you will find in ServiceReef:

Exclusive ServiceReef Features

• Move participants from one event to another
• Change participant fundraising goals
• Admin controls for access to participant data management
• Passport information question block
• View and edit personal fundraising page
• Email applicants before approval (in pending status)

Common Features of Most Platforms

• Simple access to things you manage (as a trip leader or master admin)
• Simple dashboard to view all participants and their progress (fundraising and tasks)
• Email single participants
• Email entire team
• Change participant status

5. Task Management

Did you know that the average short term trip has around 100 tasks associated with it to bring it to life?  So let’s just assume we have a team size of 12 and that of those 100 tasks, 50% of them are tasks that every team member needs to complete.  Don’t worry, we’ll do the math for you - that’s 650 single task items when splitting out per person.  Wow!  That can easily consume you.  We are in the business of helping you reduce the time and stress of managing short term trips which naturally guided us to create a task management tool.  This tool is designed to help you manage all of your trip tasks (internally or for participants) in a single place.  Here are just a few of the tools you will find in ServiceReef:

Exclusive ServiceReef Features

• Task library
• Clone tasks from one trip to another
• Team leader task management board
• Personal tasks noted in personal dashboard
• Task alerts
• View by task or grid view
• Admin, team leader, or trip participant tasks
• Digital signature tasks

6. Post Trip Engagement

At ServiceReef, we believe every short term trip is simply a stepping stone for engagement. A trip should never be an end in itself but rather a step to what’s next. But keeping people engaged after a short term trip takes both a plan and intentionality.  Thankfully, ServiceReef automates a number of things for you to help keep your participants engaged after their trip and more so, engaged with your organization.  You are their guide, we simply want to help make you great success.  Here are a few ways we work to engage your participants once they get home from a trip:

Exclusive ServiceReef Features

• Personal stories shared
• Missional.Life profiles
• Automated entry into Post-Trip Pipeline
• Post-Trip 90 day checklist
• Donor alerts for stories shared

Did we miss something?  Our goal here is to be as accurate as possible in respect of all organizations.  If we've missed something please let us know.