From this point forward, ServiceReef will no longer authorize the full application fee on the credit card when the trip participant first applies. Instead, only $1 will be authorized at the time of application. If the participant is accepted on the trip, the admin will still get the pop-up allowing the admin to charge the full application fee or skip the application fee (e.g. for trip leaders, etc.). At that time, the user will no longer see the $1 pending transaction and will see the full amount of the application fee on their bank statement. Additionally, ServiceReef is introducing the ability for admins to have a choice when declining an applicant for a trip. Now, trip administrators will have an option to still charge the application fee when declining an application (e.g. for non-refundable application fee situations).
COVID-19 Cancelled our Short Term Trip... Now What?!
We are certainly in unique times as the world wrestles with the impact and changes COVID-19 has brought on all of our lives... not to mention organizations who have made significant changes in short term trip strategies and plans as we all await the next days’ news around this pandemic. For many of us, we’re finding ourselves with no option but to cancel or reschedule our short term trips and manage all of the logistics around those changes.
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