by ServiceReef


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New Application Fee Flow

New Application Fee Flow.pdf

From this point forward, ServiceReef will no longer authorize the full application fee on the credit card when the trip participant first applies. Instead, only $1 will be authorized at the time of application. If the participant is accepted on the trip, the admin will still get the pop-up allowing the admin to charge the full application fee or skip the application fee (e.g. for trip leaders, etc.). At that time, the user will no longer see the $1 pending transaction and will see the full amount of the application fee on their bank statement. Additionally, ServiceReef is introducing the ability for admins to have a choice when declining an applicant for a trip. Now, trip administrators will have an option to still charge the application fee when declining an application (e.g. for non-refundable application fee situations).

CLICK THE LINK ABOVE TO DOWNLOAD THE FILE

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